Service Level Agreement Monitoring
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Paltalk
The new Paltalk Messenger 8.1 allows you to see, hear, share files, and chat with anyone, anywhere in the world--all for FREE. Paltalk 8.1 supports a new x-Treme service level with crystal clear, TV-like video speed, and unlimited video windows. And now
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C1 Network Monitor
C1 is a simple and effective network service and host monitoring tool with alerting and repair capabilities. Dedicated to ISP, hosting companies and network administrators, this standalone tool helps mantaining private or public network services (web
Logstatic Log Analyzer v.1.1
Designed for a convenient Amazon S3/CloudFront and Rackspace CloudFiles (Akamai CDN) service analytics and monitoring, Logstatic offers an automatic log fetching and analysis straight from your Amazon and Rackspace accounts.
PROMODAG Reports v.8.7.160
PROMODAG Reports is an advanced and cost-effective reporting tool that enables Exchange Server administrators and IT managers to obtain valuable information about all aspects of their email system.
ProcessWorx CMDB v.1.5.0204
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes.
AdventnetManageEngine SupportCenter Plus v.7.0
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.
SupportCalls v.4.1.6811
SupportCalls system is an add-on solution for Microsoft Office Outlook that makes it very easy for your helpdesk team to manage support requests from your end-users submitted by email, phone calls or web. The only automated helpdesk system integrated
Tippon v.1.2.0.0
This is a simple and elegant tip calculator that also keeps track of your restaurant spending. Three service level settings exist for a fast calculation of the total plus tips. Phone camera can be used to take a snapshot of the bill, this is saved
Web Help Desk Software for Windows v.10.0.18.3
The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease,
Web Help Desk Software for Mac OS X v.10.0.18.3
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease
ErlangXLS v.1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B.